Department Contact Information



RHA Staff Directory

RHA is proud to have a professional, knowledgeable and friendly staff. We are here to serve you Monday - Friday | 8am - 5pm. For directions or regular office closures, click here.


Melany Brown | Executive Director
T (206) 905 - 0611 | mbrown@RHAwa.org
Melany has deep roots in both the small business and nonprofit world. Prior to coming to the Rental Housing Association of Washington she was with the Alliance for Pioneer Square , she was the President of the Alliance FOR Nonprofits WA, an organization serving the needs of nonprofits. She previously served as the Executive Director of Washington CASH, a statewide micro-finance organization. Melany was the owner of a small business consulting and coaching firm working with businesses in becoming more triple bottom-lined focused.

Melany has been part of the Puget Sound community in Washington State for 30 years and since that time she has been actively involved in a variety of organizations, to name a few: she was the founding board chair of Cascadia Community College Foundation; board member of Express Advantage / Credit Union, United Way of King County, ArtStar, and the Association for Corporate Growth; founding member of the Washington State Microenterprise Association. She has volunteered with Junior Achievement; Eastside Mental Health; YWCA; Northwest Entrepreneur Network; Executive Alliance; Family Services, Women Business Owners; Women’s Business Exchange; and the Seattle Chamber of Commerce.


Jim Nell | Board Administrator
T (206) 905 - 0610 | jnell@RHAwa.org
Jim joined RHA as its first Executive Director in 1996. At that time, Jim had 22 years of experience in trade associations. He and his wife, Julie, live in Issaquah. Jim is a graduate of Rutgers University and has a Masters from the University of Michigan.


Geoff Schertz | Accounting Administrator
T (206) 905 - 0606 | geoff@RHAwa.org
Geoff grew up in Blue Mound, Illinois. He graduated from University of Illinois in 1995. he moved to Seattle in 2000 and got hired at RHA in 2001.


Sean Martin | External Affairs Director
T (206) 905 - 0609 | smartin@RHAwa.org
Over the past several years Sean has worked a number of concerns facing rental housing operators, notably rental housing inspections, crime free legislation, protected class and fair housing laws, and various fee and taxation issues. Sean graduated from the University of Washington with a degree in Political Science. His experience at RHA began as an intern and over eight years has grown in to the position he holds today. He is also a graduate member of the Jennifer Dunn Leadership Institute.


Chartrice Young | Events + Education Coordinator
T (206) 905 - 0605 | cyoung@RHAwa.org
Chartrice joined RHA in 2013 as a Tenant Screening Specialist and quickly transitioned to Executive Assistant and Events + Education Coordinator. She has five years experience as a Property Manager. Chartrice is a devoted wife and mother, and enjoys spending time with her family. Chartrice received her AA in Theology.


Melissa Canfield | UPDATE Coordinator | Marketing + Design
T (206) 905 - 0615 | mcanfield@RHAwa.org
Melissa is responsible for consistent Association branding. She believes design is the perfect union between order and creativity.


Daniella Dow | UPDATE Coordinator | Marketing + Design
T (206) 905 - 0612 | ddow@RHAwa.org
Daniella is a recent graduate of Central Washington University with a major in Studio Arts, specializing in Graphic Design and Photography.


Sheila Dunn | Tenant Screening Specialist
T (206) 283 - 0816 | tenantscreening@RHAwa.org
Sheila grew up in the Columbia City-area. She worked for the Seattle Symphony for three years, then went on to work for Amazon as a receptionist.


Stephen Baldwin | Tenant Screening Specialist
T (206) 283 - 0816 | tenantscreening@RHAwa.org
Stephen currently works in the Tenant Screening department. After graduating from Western Washington University (in Bellingham, WA) with a degree in Creative Writing, Stephen spent years working as a freelance Content and Copy Writer. To date, he has co-written a screenplay, multiple musical albums, and most recently he finished his first full length novel.


Nadja Tarrant | Resource Desk Specialist
T (206) 283 - 0816 | resourcedesk@RHAwa.org
Nadja was born and raised in Seattle. She has attended both the UW and Seattle University. For the past six years she's been a property manager for John L. Scott’s rental division in West Seattle.


Sue Lewis | Resource Desk Specialist
T (206) 283 - 0816 | resourcedesk@RHAwa.org
Sue works part time as a Resource Specialist. Sue is a property management professional with over 25 years in the industry. She teaches and lectures on the subject often.